Top Five Content Management Challenges You Need to Solve Now
This is a guest post from Cloudinary, a cloud-based image and video
management solution. We are always looking for ways to help companies deliver
digital experiences that will meet customers expectations in terms of content
and performance. Tackling these 5 challenges is a good step towards
delivering a top-notch digital experience.
We are in the midst of a great evolution when it comes to website design.
Formerly text-heavy sites now rely on eye-catching images and video to draw
in visitors, improve engagement rates and drive readership. These results are
proven. Articles with relevant images get 94 percent more total views,
according to digital marketing expert Jeff Bullas. And images are vital to
websites influencing page views and user engagement for news articles, press
material, local search, eCommer... (more)
‘Tis the Season for Online Shopping
By Dawn Parzych
The holiday shopping season, a time when Americans flock to the malls or
online to find those must-have gifts, is about to kick off. Kids are pouring
over catalogs and compiling their wish lists, adults are looking at the Black
Friday ads to find the best bargain, and retailers are hoping they don’t
make the news for failure to meet customers’ expectations. Every year,
retailers go into Black Friday thinking they have done everything they can
and are prepared for the onslaught of visitors, but sadly each year there are
some lef... (more)
A Practical Guide to SLAs
By Mehdi Daoudi
While visiting a customer last week (a large SaaS platform company),
we started to have an interesting discussion around Service Level Agreements
(SLAs) during which he encouraged me to write this blog.
When I was tasked with setting up the QoS Team at DoubleClick in 1999, the
primary mission was to setup a monitoring team (internal, external, etc.)
and the secondary mission was actually an accidental one: to manage our SLAs.
This became a hot priority in 2001, we paid out over $1 million (in real
money) in penalties for SLA violations to ... (more)
Security (SSL) Has a Performance Tax
By Mehdi Daoudi
While on a call with a customer last week, I was faced with the question
of why the customer’s site had slowed down, even after they had
switched to full SSL.
Well, to be honest, it’s pretty obvious; SSL is more expensive from a web
performance perspective. However, it wasn’t until I saw this chart that I
realized how bad it has gotten.
Every metric jumped, and jumped by a lot! The worrisome spikes here are
obviously the render start, onload, and webpage response.
The problem is that when you introduce SSL, you are also forcin... (more)
DNS Experience Tests: A Key Cog in the Online Ecosystem
By Mehdi Daoudi
A company’s collection of online systems is like a delicate ecosystem –
all components must integrate with and complement each other, and one single
malfunction in any of them can bring the entire system to a screeching halt.
That’s why, when monitoring and analyzing the health of your online
systems, you need a broad arsenal of different tools for your different
needs. In addition to a wide-angle lens that provides a snapshot of the
overall health of your system, you must also have precise, scalpel-like tools ... (more)