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Web Performance is a Journey, Not a Destination

Mehdi Daoudi

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Latest Blogs from Mehdi Daoudi
By now you’ve probably heard all about the concept of bi-modal IT, as defined by Gartner. Mode 1 of IT emphasizes stability and reliability, think established productivity and business applications like email and ERP. Mode 2 focuses more on agility and speed, applications that are rela...
A Man in the Middle attack, or MITM, is a situation wherein a malicious entity can read/write data that is being transmitted between two or more systems (in most cases, between you and the website that you are surfing). MITMs are common in China, thanks to the “Great Cannon.” The “Gre...
We make decisions on a daily basis; sometimes those decisions are good, and sometimes they aren’t. Decisions can be hasty and impulsive, or made after vast amounts of data have been analyzed. This is part of being human, and hopefully, we learn from the decisions we make. We ofte...
Try to remember something that happened on your last vacation. How long did it take you to recall? Now, try to remember it again. You were probably able to recall it faster the second time— but, why? This is because as soon as you recalled the event the first time, your brain saved the...
Let’s start by going back in time to the 1980s. This was when one of the most widely used protocols on the Internet – DNS –was developed. In case you are new to DNS or need a refresher, take a look at this detailed post on DNS before reading further. DNS… The post A Look into the...
I’m not a developer, nor am I in operations, but I love attending DevOpsDays. Many of the attendees are local, there is diversity in the speakers and attendees, and the format provides a way for everybody to contribute to a single track and many open space sessions. Last week, I…...
Luxury brands may have been slow to include ecommerce in the heart of their business, but they certainly have been doing their best to catch up. Ecommerce is both an opportunity and a risk for luxury retailers—brand value and heritage are extremely valuable and cannot be put at risk. T...
Catchpoint Elevate 2017 has come and gone, and frankly, we couldn’t be happier with what we just experienced. Over 150 customers and partners joined us at The Cosmopolitan of Las Vegas for our inaugural global user conference. Over the course of three and a half days, we conducted work...
A lot has been written and discussed about Domain Name System (DNS) in the past few days. The DDoS attacks on one of the major managed DNS Providers a while ago just made us all take DNS issues seriously once again. So why so much emphasis on getting DNS Right?… The post Glue Rec...
Almost all of the luxury brands that we work with are somewhere on the long and winding road between multichannel and omnichannel. For outsiders, this seems to be a small step but in reality, this is an extremely complex transition. In the luxury industry, multichannel often means that...
Elevate is now less than a week away and we couldn’t be more excited to welcome you to Las Vegas for our inaugural user conference. All four days at Elevate are promising to be packed with knowledge sharing and events, and while it’s easy to get caught up in the excitement surrounding ...
Elevate is now less than a week away and we couldn’t be more excited to welcome you to Las Vegas for our inaugural user conference. All four days at Elevate are promising to be packed with knowledge sharing and events, and while it’s easy to get caught up in the… The post Your El...
Any IT professional who has been part of a DevOps team understands that firefighting is a major part of your job description. When everything falls apart, you’re right in the thick of it trying to get to the root of the problem to fix it. This can be a very… The post From Firefig...
Any IT professional who has been part of a DevOps team understands that firefighting is a major part of your job description. When everything falls apart, you’re right in the thick of it trying to get to the root of the problem to fix it. This can be a very stressful and frustrating ex...
The NCAA men’s basketball tournament kicked off last week, and like many other people, I was looking forward to building my bracket. My colleagues and I enjoy some friendly competition, so we used CBS Sports as our bracket challenge host. The cut-off for submissions was Thursday at noo...
The NCAA men’s basketball tournament kicked off last week, and like many other people, I was looking forward to building my bracket. My colleagues and I enjoy some friendly competition, so we used CBS Sports as our bracket challenge host. The cut-off for submissions was Thursday at noo...
Written by Chris Chandler, Network Operations Center Director at Dyn Within most technical operations environments, you’ll find some form of incident response plan.  These procedures are used to manage and resolve an incident as well as to communicate with customers when issues arise. ...
Written by Chris Chandler, Network Operations Center Director at Dyn Within most technical operations environments, you’ll find some form of incident response plan.  These procedures are used to manage and resolve an incident as well as to communicate with customers when issues arise. ...
This is a guest post written by Roxana Elliott, section.io. When it comes to website performance and speed, we have a saying over here at section.io: Cache is King. We believe that an effective cache setup is the number-one thing websites can do to serve content to visitors as quickly ...
Monitoring tools for websites have been around for more than two decades now. They can tell you whether your site is up or down, how long it takes your webpage to load, even how long it takes to complete a multi-step transaction. All of this is done by monitoring the communication laye...
As International Women’s Day approached, I thought about what I could do to recognize this day. Recently the news has been filled with stories from women like Susan Fowler at Uber and AJ Vandermeyden at Telsa about the discrimination and harassment that is pervasive in tech. These stor...
As we’ve learned from recent events, any online entity, big or small, is subject to fail. Today’s IT landscape is so complex, most digital businesses rely on other services to ensure their service is running properly and efficiently. For many businesses, the cloud has become the answer...
Amazon’s AWS (Amazon Web Services) S3 web-based storage service in North America experienced widespread issues beginning at 12:37 PM EST on February 28. As reported on Amazon’s status dashboard, “high error rates with S3 in US-EAST-1.” This was the only explanation provided at the time...
Waiting for a webpage to load can be painful—but not knowing how to proceed when the page is “stuck” is a nightmare. User satisfaction is dependent on website performance and ease of use – a slow loading website has a negative impact on end-user experience and directly affect con...
It’s a Saturday afternoon: An email from a customer drove me to start troubleshooting an issue they were experiencing with Amazon S3. They were experiencing random high wait time, usually an indication of a problem with communication back to some sort of an origin system. Should’ve bee...
The importance of continuing professional education, particularly in a field as innovative and rapidly-changing as digital experience monitoring, cannot be understated. Performance monitoring is constantly adapting to accommodate the ever-changing IT landscape, and staying ahead of the...
One of the best ways to learn is by listening to your peers. Whether it be a topic you are already versed in, or something completely new, our peers offer a different perspective that can help inspire new ideas and advance your knowledge. DeveloperWeek 2017 in San Francisco was an envi...
Last week, I tried to book a hotel for an upcoming business trip. I logged into the travel portal entered the city and dates of travel and clicked search. Then, I waited and waited and waited and waited, yet nothing happened. I tried again; same results. At this point, I gave up and mo...
As technology continues to advance, an increasing amount of tools is required to manage the day-to-day jobs of IT professionals. Each of these tools adds a layer of complexity to a business’s operations; so at some point, the addition of these tools tend to have an adverse effect...
The hallmark of a great tech conference lies in the amount of educational material that it provides its attendees, and the new ideas that they come away with after listening to talks and discussions by acclaimed experts. This April at Elevate in Las Vegas, attendees will not only hear ...
The impact of website/app performance on the bottom line of an Internet firm is an undisputed fact (refer to our earlier blog for further discussion on the subject). Over the years, the industry has come to terms with no longer considering performance as an afterthought and making it a...
We’re just about eight weeks away from our first-ever user conference. Catchpoint Elevate is a zero-hype event focusing on the advancement of our users’ utilization of our platform so they can get the most out of their digital experience monitoring. Featuring speakers from some o...
Staying competitive in today’s IT job market requires constant learning. Whether you’re looking for something new or want to advance your career path in your current company, the road to progress is long and not very probable if you aren’t willing to stay up to date on the most recent ...
Unless you’ve been living under a rock, I’m sure you’ve seen the studies on the affect of web performance on business metrics. Most of these studies focus on ecommerce sites, but that doesn’t mean non-commerce sites don’t need to be concerned with performance. Recently, a few studies f...
Last Saturday, our washer and dryer decided to call it quits after 14 years of amazing service. As you can imagine, this is a major crisis for family with children. P0 priority! All hands on deck! Therefore, Sunday at 7 AM, we were in front of our local Home Depot in a hurry to replace...
Catchpoint was founded with the sole purpose of helping IT dev and ops leaders do their jobs better. This year, we are taking it one step further and hosting our first-ever user conference to help our users get the most out of their performance data and our digital experience monitorin...
The success of a website is directly proportional to the users’ digital experience. In the age of tech, savvy consumers, and competitive targeted marketing, speed matters. Users expect websites to load fast – the faster the user can view the webpage, the better the digital experience. ...
But it’s actually much more. We work closely with the technology professionals responsible for monitoring the world’s largest SaaS solutions and have an intimate understanding of how important performance is to their businesses. To fully understand the pains and costs pertaining ...
Online banking has become a go-to tool for virtually every user these days. Everyone expects to be able to transfer money, pay bills, and manage their accounts on the go with ease. With online account accessibility becoming an industry-standard, it is crucial for banks to manage the pe...
Those who fail to learn from history are doomed to repeat it. In a recent performance report for Black Friday and Cyber Monday, we had highlighted (with concrete data) that there were some failures as well as slowdowns on some desktop and mobile sites. The incidents can broadly be cate...