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Web Performance is a Journey, Not a Destination

Mehdi Daoudi

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DevOps vs. SRE: Ask Me Anything

As we gear up for today’s live Ask Me Anything, we’re poring through the questions submitted about the distinctions, overlaps, and best practices to build high-performing organizations with devops and SRE teams. The ones below represent only a handful of what IT professionals have asked.

Questions like these will be answered on the spot by a panel of industry experts including Google SRE Liz Fong-Jones, Chef CTO Adam Jacob, Honeycomb Co-founder and Engineer Charity Majors, and Catchpoint Performance Engineer Andrew Smirnov. (There’s still time to register for the live session – just click here. You can also get the recording through this link.)

Boundaries and role definitions inspired a number of questions as people look for guidance on specific responsibilities:

  • Since SREs are engineers, are they expected to directly modify product code? What about when the SRE team is “embedded” with the product development team?
  • Are build and release engineering part of DevOps?Where does programming (delivery team’s work) end, and where does SRE begin?

Other questions focus on IT and development environments, and how they affect team dynamics and processes:

  • How can you overcome cultural bias in which Ops is viewed as second class compared to development or business departments?
  • How do you introduce DevOps culture in high-context, hierarchical, and authoritarian cultures, such as those found in Korea and Japan?
  • How is software development process different when moving from product (like appliance) to a cloud service?
  • How does the delivery pipeline and software versioning have to be changed in order to migrate smoothly? What about building both appliance and cloud service from single code base?

The general range of questions was remarkable, from broad, philosophical issues to specific, administrative topics:

  • How can we prevent “you build it, you own it” from becoming “jack of all trades, master of none?”
  • How do manage the Windows administrative privileges and standards in the DevOps environment?

We’ll detail the experts’ responses to questions that sparked interest and debate in a follow-up article next week. Until then, we can’t wait to hear the discussion that “devops vs. SREs” touches off.

The post DevOps vs. SRE: Ask Me Anything appeared first on Catchpoint's Blog.

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Catchpoint radically transforms the way businesses manage, monitor, and test the performance of online applications. Truly understand and improve user experience with clear visibility into complex, distributed online systems.

Founded in 2008 by four DoubleClick / Google executives with a passion for speed, reliability and overall better online experiences, Catchpoint has now become the most innovative provider of web performance testing and monitoring solutions. We are a team with expertise in designing, building, operating, scaling and monitoring highly transactional Internet services used by thousands of companies and impacting the experience of millions of users. Catchpoint is funded by top-tier venture capital firm, Battery Ventures, which has invested in category leaders such as Akamai, Omniture (Adobe Systems), Optimizely, Tealium, BazaarVoice, Marketo and many more.